Frequently Asked Questions
Have a question that is not answered below? Feel free to Contact Me and I'll be sure to answer!
What does it cost? (I like when pricing is transparent. Don't you?)
Adult Rates (ages 15+) |
Paediatric Rates (ages 0-14) |
New patients: 60 minute new patient appointment - $165 15-minute new patient appointment** - $50 Existing patients: 60 minute follow-up appointment - $165 45 minute follow-up appointment - $135 30 minute follow-up appointment - $90 15 minute follow-up appointment - $45 |
New patients: 60 minute new patient appointment - $120 60 minute new patient appointment for additional child in the same family - $100 15-minute new patient appointment** - $50 Existing patients: 30 minute follow-up appointment - $80 15 minute follow-up appointment - $45 |
**15-minute new patient appointments are now available. These are appropriate for individuals who have one or two simple health issues, those who need a prescription or a refill (medication, herb, or supplement), those who need a quick medical exam, or for those budget-minded individuals who cannot afford the cost of a full hour visit but who still wish to establish naturopathic care regarding chronic complaints. Whenever possible, the full 60-minute initial appointment is still recommended, as the completion of a full medical history can be invaluable in unlocking important underlying health obstacles. However, it is my mission to make naturopathic medicine accessible to all.
GST and Medical Tax Credits?
All naturopathic appointment fees are GST exempt. Recommended treatments involving natural health products are not tax exempt.
Naturopathic appointment fees are eligible to be applied to your medical tax credits in BC. Retain your receipts for services provided in order to claim them on your annual tax return.
All naturopathic appointment fees are GST exempt. Recommended treatments involving natural health products are not tax exempt.
Naturopathic appointment fees are eligible to be applied to your medical tax credits in BC. Retain your receipts for services provided in order to claim them on your annual tax return.
Is Naturopathic Medicine covered by Extended Health Plans?
Many extended health plans cover naturopathic medicine, although this can vary between individual plans. Be sure to check with your specific insurance provider to understand your coverage. Dr. Volk is able to offer direct billing in the clinic for some insurance companies and can provide patients with an itemized receipt that can be submitted for reimbursement to those not included, or for those being treated remotely. Currently able to bill directly through:
Many extended health plans cover naturopathic medicine, although this can vary between individual plans. Be sure to check with your specific insurance provider to understand your coverage. Dr. Volk is able to offer direct billing in the clinic for some insurance companies and can provide patients with an itemized receipt that can be submitted for reimbursement to those not included, or for those being treated remotely. Currently able to bill directly through:
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Are NDs covered by the Medical Services Plan of BC (MSP)?
Generally speaking, ND’s are not covered by MSP unless the patient qualifies for MSP premium assistance.
Here is an excerpt from the Ministry of Health website:
“For MSP beneficiaries receiving premium assistance, MSP contributes $23 per visit for a combined annual limit of 10 visits each calendar year for the following services: acupuncture, chiropractic, massage therapy, naturopathy, physical therapy and non-surgical podiatry. For specifics on eligibility call Health Insurance BC at 1-800-663-7100.”
Generally speaking, ND’s are not covered by MSP unless the patient qualifies for MSP premium assistance.
Here is an excerpt from the Ministry of Health website:
“For MSP beneficiaries receiving premium assistance, MSP contributes $23 per visit for a combined annual limit of 10 visits each calendar year for the following services: acupuncture, chiropractic, massage therapy, naturopathy, physical therapy and non-surgical podiatry. For specifics on eligibility call Health Insurance BC at 1-800-663-7100.”
What to bring to your initial full appointment?
- Please bring with you all current medications and supplements for Dr. Volk to review.
- Please bring any recent or past labs or imaging results, as they can be valuable for your health assessment. In British Columbia, recent lab results can be accessed by registering for my e-health.
- New Patient Intake Forms must be completed in time for your initial visit, whether online or in person. If you complete your paperwork at the time of your first appointment, arrive early, as this can take time. For in-person or online appointments, it is strongly recommended that you print and complete required paperwork in advance (or complete online forms, if consulting remotely). Faxing or mailing in your forms 4-7 days before your appointment time allows Dr. Volk to review your case in advance and ensures your appointment time is optimized. If you mail your forms, it is recommended that you keep a copy. Intake paperwork will be sent by email to new patients when they schedule their first full appointment. For those patients who schedule online consults, online paperwork can be completed at the time of your appointment booking.
I scheduled a 15-minute meet and greet. What should I bring?
Just bring yourself! This appointment is designed to meet Dr. Volk and to learn generally how naturopathic medicine might help you. Diagnoses and naturopathic treatments will not be recommended at this time. Diagnosis and treatment recommendations are determined based on a comprehensive history that will be collected at your first full appointment.
What takes place during the initial appointment?
At your first appointment, Dr. Volk will be collecting your medical history, which involves asking a lot of questions! She will ask about your current health concerns, past medical history, social history, family history, allergies, medications, supplements, and conduct a thorough head-to-toe review of systems. An initial physical exam will then be performed. You will leave the office with an initial treatment plan, which may include any number of treatment options listed on the services page. Patient preferences and values are supported and respected in developing her treatment plans. Dr. Volk will determine the duration of your treatment and timeline for follow-up visits on a case-by-case basis, depending on the complexity of your health concerns.
At your first appointment, Dr. Volk will be collecting your medical history, which involves asking a lot of questions! She will ask about your current health concerns, past medical history, social history, family history, allergies, medications, supplements, and conduct a thorough head-to-toe review of systems. An initial physical exam will then be performed. You will leave the office with an initial treatment plan, which may include any number of treatment options listed on the services page. Patient preferences and values are supported and respected in developing her treatment plans. Dr. Volk will determine the duration of your treatment and timeline for follow-up visits on a case-by-case basis, depending on the complexity of your health concerns.