Dr. Erica Volk, Kelowna Naturopathic Doctor
  • HOME
  • WORK WITH ME
    • NEW PATIENTS START HERE
    • BOOK AN APPOINTMENT
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  • CONDITIONS TREATED
    • IRRITABLE BOWEL SYNDROME
    • SMALL INTESTINAL BACTERIAL OVERGROWTH (SIBO)
    • YEAST OVERGROWTH (CANDIDA)
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  • ABOUT
    • ABOUT ME
    • SERVICES & TREATMENTS
    • NATUROPATHIC MEDICINE
    • MY PHILOSOPHY & APPROACH
  • FREE RESOURCES
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      • February 2023
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Taking control of your health ​(and your life) starts with a single step! 

Currently accepting new patients! 


​You'll get the greatest benefit out of working with me if you are: 
​
  • ready to invest in your health 
  • done with accepting "fine" or tolerating your current health complaints
  • excited to establish a long-term relationship with your doctor (aka me, your number one health cheerleader)
  • ready to acknowledge and get real about what isn't working in your life
  • motivated to make empowering choices that promote your health ​
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​It's time to put yourself back in the driver seat of your health and start your journey toward feeling your best!​
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    The New Member
    On-Boarding Experience
     
    is a 3-step process
    designed to clear the path
    for your health transformation

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    ​​Step 1: Establishing Care

    ​
    ​
    Establishing Care is where you share your story in detail. We will discuss:
    • ​​Your top health concerns (yes, all of them) in detail
    • Your short-term and long-term goals and what you hope to gain out of working together
    • Your health journey so far including previous evaluations and treatments explored
    • Your values and priorities
    • Your lifestyle and environment (home, work, social)
    • Your stressors

    This appointment is your first opportunity to ultimately teach me all about YOU and your health so that I can become your best ally and transformational guide. 

    Overview of what happens in this appointment: 


    • You share your story and get me up to speed on your health history and goals
    ​
    • I may assign additional health questionnaires and symptom logs to be completed before your next appointment 
     
    • I gather your past medical records and lab reports for full review, if applicable

    What I learn from this appointment, along with the Evaluation and Assessment (Step 2), becomes the foundational backbone for the development of Your Action Plan, which is presented in Step 3.

    Step 2: Evaluation & Assessment


    This appointment is the deeper health investigation you’ve been waiting for. 

    In your unique Evaluation & Assessment strategy appointment, I outline our strategy for revealing the hidden the blocks that are preventing you from feeling your best. 

    This Evaluation & Assessment strategy can include any or all of the following: 


    • A customized laboratory testing strategy to determine the underlying cause(s) of your health concerns, including upfront discussion of any lab fees. 
     
    • Mental and physical health assessment strategies you can do at home that may help determine the underlying cause(s) of your health concerns
     
    • An in-person physical evaluation

    This appointment is all about coming up with a plan for the deeper detective work you've been desperate for that will help you understand why you have the symptoms you have. 
    ​

    Step 3: Your Action Plan 


    In this appointment, I present your Health Compass, a summary page outlining the physical, lifestyle, and mental barriers blocking you from achieving your health goals. Your Health Compass is yours to keep and serves as a useful motivational tool that can help keep you on track toward achieving your health goals. Using the information in the Health Compass as our guide, we develop Your Action Plan, which consists of digestible, manageable and actionable steps and strategies you can implement right away that will move you closer toward achieving your health goals. Your Action Plan is continually redeveloped as you progress in your health transformation journey.

    Action strategies may include any of the following:
    • A customized food strategy that takes into account your health needs, preferences, and lifestyle
    • Customized movement recommendations 
    • Customized breath work
    • Mental Health Support exercises and action items
    • Simple strategies and health hacks to facilitate positive change despite a busy lifestyle or feelings of overwhelm
    • Personalized and customized medicines to support your health goals including botanical medicines, prescription medications, and homeopathic remedies 
    • A customized herbal and nutritional supplementation plan designed to address your health needs and lifestyle 

    This appointment empowers, informs, prepares, and motivates you to dive into your Action Plan. 
    READY? LET'S GET STARTED

    Frequently Asked Questions
    ​

    Q: Are you currently taking new patients? 
    Yes, I am! 
    Q: I need a family doctor in BC. Can you be my family doctor?
    Yes, I can! In our current health climate, it can be incredibly challenging to get a new family doctor or find a clinic accepting new patients. As a naturopathic doctor in BC, I can offer:
    • new prescription refills + prescription refills
    • lab testing 
    • health consultations for acute and chronic health complaints
    ​I cannot offer:
    • imaging testing (x-rays, CT scans)
    • referrals to specialists
    • certain medications with potential for addiction or abuse (ie. narcotics, stimulants, testosterone)

    ​And it is important to note that while I can offer certain key primary care services, these are not covered by the Medical Services Plan of BC––patients who work with a naturopathic doctor will need to pay for these services themselves or bill them to extended health benefits, if applicable. 
    Q: I'm not in Kelowna BC. Can you help me? 
    I can provide naturopathic medical services to anyone looking for a doctor in BC. Individuals outside of BC may be able to work with me, depending on their jurisdiction's regulations. For those people who are unable to work with me 1 on 1, I am developing a variety of digital products designed to improve your health through educational programs and books. 
    Q: How do virtual appointments work? 
    ​Virtual appointments are convenient, save time, and reduce overall cost of treatment when considering your time, travel expenses, childcare, etc. Virtual appointments allow us to:
    • Fully discuss your health complaints and health history
    • Order blood work and specialized lab test kits just the same as if you were in the office 
    • Order medications, supplements and customized formulas just the same as if you were in the office​
    I am able to offer virtual health care to all BC residents. If you reside outside of BC, I encourage you to find a regulated naturopathic doctor in your province. 
    Q: Do I need to download any specific software for my virtual appointment? 
    A: No! 30 minutes before your appointment start time, you'll receive a link by email.
    Click the link to start the video and I will meet you online. It's like magic! The video chat platform I use does require you to have installed certain browsers. You can view the browser requirements here. 
    ​
    ​

    Q: How do I receive prescription medications and lab test kits? 
    A: Lots of ways!
    • Prescriptions can be faxed directly to the pharmacy of your choice anywhere in BC. 
    • Requisitions for lab tests can be faxed to the Valley Medical Lab or Life Labs location of your choice. Specialty lab kits can be shipped directly to your door. 
    • Supplements can be picked up from my curb-side self-collect bin or shipped directly to your home. 
    • Custom herbal formulas can be picked up from my curb-side self-collect bin or shipped directly to your door. 
    ​
    Q: How should I prepare for my first appointment? 
    A: There are a few things you should do. Start by completing the intake and consent forms online. Other tasks I recommend: 
    • have with you all current medications and supplements for me to review. 
    • obtain copies of any recent or past labs or imaging results. In British Columbia, recent lab results can be accessed by registering for My Care Compass or contacting your doctor's office.​​
    **Please note: New Patient Intake Forms must be completed in time for your initial visit. These are sent to you by email when you schedule your first appointment and should be completed online, if possible. Allow about 20-30 minutes to do this. ​
    If you have any other questions not answered here, please contact me. 
    READY TO GET STARTED? LET'S GO!
    **It can be difficult to find a doctor in BC. If you're looking for a primary care doctor in BC who is accepting new patients, I can help. Appointments are available in-person in Kelowna or virtually from anywhere in BC.

    email

    hello@drericavolk.com
    ​

    phone

    778.760.3400​

    fax

    844.991.3601

    address

    428-665 Cook Road
    Kelowna, BC V1W 4T4

    Copyright © 2022. dr. erica volk, nd.

    • HOME
    • WORK WITH ME
      • NEW PATIENTS START HERE
      • BOOK AN APPOINTMENT
      • VIRTUAL HEALTHCARE
      • CONTACT
    • CONDITIONS TREATED
      • IRRITABLE BOWEL SYNDROME
      • SMALL INTESTINAL BACTERIAL OVERGROWTH (SIBO)
      • YEAST OVERGROWTH (CANDIDA)
      • DEPRESSION
    • ABOUT
      • ABOUT ME
      • SERVICES & TREATMENTS
      • NATUROPATHIC MEDICINE
      • MY PHILOSOPHY & APPROACH
    • FREE RESOURCES
      • JOIN GUT LOVERS SOCIETY [FREE ONLINE DIGESTIVE HEALTH SUPPORT GROUP]
      • BLOG
      • E-BOOKS
      • CHECK OUT MY UPCOMING BOOK!
      • YOUR FREE MONTHLY DOSE [NEWSLETTER]
      • PAST NEWSLETTERS >
        • February 2023
      • VIDEOS