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Privacy Policy
Effective Date: July 22, 2026
Here at Dr. Erica Volk, ND, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.okanagannaturopath.com.
Information We Collect
We may collect personal information that you voluntarily provide, including:
We also automatically collect certain technical information such as:
This information may be collected using cookies and analytics tools.
- Name
- Email address
- Information submitted through contact forms
- Newsletter subscription information
- Appointment requests
- Any information you choose to include in messages sent through this website
We also automatically collect certain technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referring website
This information may be collected using cookies and analytics tools.
How We Use Your Information
We use your information to:
- Respond to inquiries
- Schedule appointments
- Send newsletters and educational content (with your consent)
- Improve our website
- Analyze website traffic
- Provide healthcare-related information
- Meet legal and regulatory obligations
Email Communications
If you subscribe to our newsletter, you may receive health education, clinic updates, promotions, and other information related to naturopathic medicine.
You may unsubscribe at any time using the unsubscribe link included in every email.
You may unsubscribe at any time using the unsubscribe link included in every email.
Online Booking
Appointments are booked through Jane App, a secure third-party booking platform. Information submitted through Jane App is governed by Jane App's own privacy practices.
Third-Party Services
We use trusted third-party providers that may collect or process personal information on our behalf, including:
These providers maintain their own privacy policies.
- Jane App (online booking)
- Kit (email newsletters)
- Google Analytics
- Google Search Console
These providers maintain their own privacy policies.
Cookies
Our website uses cookies to improve your browsing experience and to understand how visitors use our website.
You may disable cookies through your browser settings, although some features of the website may not function properly.
You may disable cookies through your browser settings, although some features of the website may not function properly.
